Although NameCheap has received generally positive reviews, there have been some customers that have experienced issues, of course. The most common complaint is probably about their customer support, but it’s important to keep in mind that this is generally the case for any web host. Specifically, some people have experienced long delays before getting any proper response from the support crew. This is in part due to the fact that they do not offer phone support.
People have also claimed that while NameCheap is great for affordable and basic plans, as there name suggests, but when it comes to advanced needs, they are not the best option. Furthermore, while the monthly rates are cheap, the pricey renewal charges can be frustrating for some. However, all in all, NameCheap has a pretty clean reputation.
For more information on NameCheap hosting, check out the videos below: