With an average online review of 4 out of 5 stars, it can actually be quite difficult to read about significant issues with this company. However, like every Web host, they aren’t completely flawless. In the past, their servers have been down for extended periods of time. Whether this is due to malfunctions within the company, or simply weather-related accidents, it is disappointing for the clients none-the-less. Take a look at this particularly negative review:
“I have been using inmotion hosting for the past couple of years and I have to admit that I am less than impressed. I have had numerous issues with slow servers and as of right now a server that has been down for over 24 hours and they have no idea when it will be fixed. Their customer support is almost impossible to get a hold of and the wait times often exceed 30 minutes. I host a number of business websites on this server and I am afraid that I now have no other choice but to find a different server provider. In my opinion, inmotion is no longer a viable option for anyone who values their clients and their own businesses. It really is too bad when a company falls into a state of such poor service.” – (Rick Parks)
Another reoccurring complaint seen in their negative reviews is in regards to their customer service. They, at times, are apparently difficult to get a hold of in a timely manner. Also, there are customers frustrated with InMotion’s frequent upsells. But, again, no Web host is without their fair share of issues — all in all InMotion is a solid hosting option.
For more information on InMotion, check out the videos below.