Media Temple is a web hosting service that provides shared and managed web hosting solutions to its customers. It has been in operation since 1998, making it one of the oldest web hosting companies around. While offering reliable services, Media Temple’s pricing structure may be considered relatively expensive compared to other hosting providers. This article reviews the advantages and disadvantages of using Media Temple as a web host, providing insight into whether or not they are a good choice for users seeking an affordable and reliable web hosting solution.

The review will evaluate factors such as features offered by Media Temple, customer support quality, uptime performance, website speed, and overall user satisfaction with their experience on the platform. Additionally, this review looks at how these aspects compare with those offered by competitors in order to provide readers with comprehensive information about what makes Media Temple stand out from the competition when considering different options for web hosting services.

Finally, taking all of this into account allows readers to come away with knowledge regarding whether or not Media Temple is worth choosing over other popular web hosts based on their individual needs and preferences. The results of this comparison-based analysis can help inform potential customers’ decisions when selecting which type of provider is right for them.


Overview Of Media Temple

Media Temple is a web hosting provider, headquartered in Los Angeles, California. Founded in 1998, it provides shared and dedicated hosting services as well as cloud-based solutions for website needs. It also offers domain name registration services and customer support via phone or email. Media Temple caters to individuals, small businesses, and large enterprises alike with a variety of packages tailored to different needs.

The company’s core values are quality service, innovation, sustainability, trustworthiness and respect for their customers’ privacy. Their infrastructure includes best-in-class hardware from leading vendors such as Dell and Hewlett Packard Enterprise (HPE). Customers benefit from 24/7 technical support over the phone or through an online chat system as well as access to knowledge base resources on the Media Temple website. They offer 99% uptime guarantee which makes them reliable when it comes to dependable performance of websites hosted with them.


Features And Pricing

Media Temple is a popular web hosting provider that offers various features and pricing plans to suit the needs of different types of users. It has been in business for over 20 years, providing reliable services with an emphasis on customer service. In this section, we will discuss Media Temple’s features and pricing structure.

The company provides shared hosting which includes unlimited storage space, bandwidth and email accounts as well as free domain registration or transfer. Additionally, it also offers virtual private servers (VPS) starting at $50 per month, dedicated servers beginning at $249/month; managed WordPress hosting from $20/month; plus cloud hosting solutions including Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure. All plans come with 24/7 technical support via phone or chat.

In terms of pricing, Media Temple’s basic shared hosting plan begins at $20/month while its VPS package starts at $50/month and goes up to several hundred dollars depending on your requirements. Dedicated server packages are more expensive but offer complete control over the physical hardware running your website. The company also offers discounts when customers pre-pay their bills annually instead of monthly payments.


Pros And Cons

Media Temple is a web hosting platform that offers a variety of services. It provides shared hosting, virtual private servers, and dedicated servers. This review will examine the pros and cons of using Media Temple as a web host.

One key advantage to using Media Temple is its user-friendly control panel which makes it easy for users to manage their websites without needing extensive technical knowledge. Additionally, the company’s customer service team is available 24/7 to assist with any issues customers may have. Furthermore, they offer an array of features including unlimited bandwidth and storage space, free domain name registration, SSL certificates, website security tools, FTP access and more.

On the other hand, one potential disadvantage of using Media Temple as a web host is its higher cost compared to some competitors in the market. Moreover, although customer service is available round-the-clock there are reports from some clients about long wait times when attempting to contact support staff through chat or phone calls. In addition, depending on the plan selected by a client certain features such as email accounts may not be included at no additional charge which can add up over time making it expensive in comparison to other hosts which include them for free.

Overall, Media Temple has advantages and disadvantages like most web hosting platforms; however its advanced features and reliable customer service make it worth considering especially if these qualities are important factors in choosing a web host.


Customer Support Analysis

It is clear that the reviews of Media Temple’s hosting services are largely positive. To further assess if this web host is worth considering, an analysis of customer support should be undertaken.

Media Temple offers 24/7 tech support via phone and email. They also have a live chat service for customers with more straightforward issues. This level of customer service ensures that customers can get help regardless of time or location. Furthermore, their response time is generally quite fast – typically within minutes rather than hours. All these factors indicate that their customer support team is reliable and efficient in dealing with queries from clients.

In addition to the above mentioned features, Media Temple provides comprehensive tutorials on different topics such as DNS setup, domain transfer, WordPress installation and so on. These resources make it easy for users to troubleshoot common problems without having to contact technical support staff directly. Therefore, they provide excellent assistance both before and after signing up as a client.


Alternatives To Media Temple

When searching for a web host, Media Temple may not always be the best choice. There are several alternatives that offer similar services at competitive prices and with other features such as:

  • Robust customer support
  • Enhanced security measures
  • Reliability in uptime.

One popular alternative is HostGator; they provide shared hosting plans starting from $2.75/month which include unlimited bandwidth and storage space, free SSL certificate, reliable uptime of 99.9%, 45-day money back guarantee, 24/7 customer service via phone or chat and helpful tutorials to help customers understand their hosting options better. Another option is SiteGround who offer comprehensive hosting solutions including cloud hosting, reseller hosting and dedicated servers. They also have a wide range of pricing plans available on Linux OS systems and boast an impressive track record of excellent performance when it comes to loading speed and reliability. Finally, InMotion Hosting offers dedicated server hosting as well as VPS (Virtual Private Server) plan packages with additional features like free domain name registration and free site migration that makes setting up new websites even easier.

In summary, there are numerous quality alternatives to Media Temple if users choose to seek out another provider for website needs. It is important to compare different hosts’ offerings before making any decisions about where to store your data online.


Final Verdict

Overall, Media Temple is a good web host for those seeking reliable hosting options. It offers solid customer service and support, fast loading times, and excellent uptime records. Its comprehensive selection of plans makes it suitable for all types of websites, while its pricing structure provides great value for money. The company’s commitment to security also helps ensure that customers’ data remains safe.

While there are areas where Media Temple could improve on – such as offering more control panel options or adding live chat support – the overall experience has been positive. As such, it is an ideal choice for anyone looking for dependable and affordable website hosting services.



Media Temple has a reputation as one of the leading web hosting companies in the industry. The service offers users with access to many features, such as excellent security, reliable customer support and competitive pricing. These perks make Media Temple an attractive option for those seeking a cost-effective way to host their website or blog. However, there are some drawbacks that should be considered when deciding whether or not to use this service.

Customer support is one area where Media Temple could improve upon. While they offer 24/7 technical assistance via phone and email, response times can often be slow depending on the inquiry. Additionally, customers may experience difficulty understanding certain aspects of the platform due to its complexity and lack of instructional materials available online.

For individuals who want quality web hosting services at a good price point, Media Temple is certainly worth considering. Despite lacking in certain areas such as customer service, it does provide numerous features that help optimize performance and ensure reliability. Furthermore, there are plenty of alternatives out there which may suit individual needs better than what Media Temple has to offer. Ultimately, it comes down to personal preference but keep all criteria in mind before making any decisions regarding your web hosting provider choice.